When it comes to these document-centric processes, it only makes sense to use enterprise content management (ECM) as integrative middleware. In fact, for many organizations, the ability to use ECM as integrative middleware is just as important as its stand-alone capabilities, which include document imaging/capture, archiving, search and automation
Defining Composite Content Applications Many organizations have begun implementing enterprise content management (ECM) as integrative middleware that enables content-related applications to work together to drive business processes